Privacy Policy

Last updated: July 4, 2026

1. Data Controller

IsItUpDown.com ("we", "us", "our") is the data controller for personal data processed through this website.

2. Information We Collect

When you use the service, we may collect:

  • IP address for security, rate limiting, abuse prevention, and diagnostics
  • Usage data such as pages visited, timestamps, browser user agent, and referrer
  • User reports you submit about website availability
  • Contact form data including your email and message when you contact us

Chrome Extension Data

If you use the IsItUpDown Quick Check Chrome extension, we process a limited set of data needed to provide the extension's single purpose of checking whether a website is up or down.

  • Manually entered domains to run checks and build the IsItUpDown detail link
  • Network request metadata such as IP address, user agent, headers, and timestamps when the extension contacts IsItUpDown.com for the requested check

The extension does not read page text, passwords, form fields, emails, or other website content. We do not sell extension data or use it for advertising, credit scoring, or unrelated profiling.

3. Legal Basis (GDPR Article 6)

Where GDPR applies, we rely on the following legal bases:

  • Legitimate interests (Art. 6(1)(f)) to operate, secure, and improve the service
  • Consent (Art. 6(1)(a)) for non-essential cookies, analytics, and advertising cookies
  • Contract or pre-contract steps (Art. 6(1)(b)) when processing data to provide requested functionality
  • Legal obligation (Art. 6(1)(c)) where retention or disclosure is required by law

4. How We Use Data

  • Provide website status checks and related tools
  • Power the Chrome extension's IsItUpDown status check and detail-page shortcut
  • Secure the service and prevent abuse or fraud
  • Analyze performance and improve features
  • Respond to support and contact requests
  • Display advertising through Google AdSense

5. Cookies and Advertising

We use essential cookies for functionality and may use analytics and advertising cookies through third parties. For details, see our Cookie Policy.

Google AdSense may use cookies (including DoubleClick cookies) to serve personalized or non-personalized ads. You can manage ad personalization at Google Ads Settings and learn more at How Google uses data on partner sites.

6. Third-Party Services

We may use third-party providers that process data under their own terms:

7. Data Retention

Typical retention periods are:

  • Server and access logs: 30 days
  • Website check history: up to 24 months
  • User reports: up to 24 months
  • Analytics data: up to 26 months
  • Contact form submissions: up to 12 months

8. International Transfers

Your data may be processed outside your country, including outside the EEA. Where required, we rely on safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent lawful transfer mechanisms.

9. Your Rights (GDPR)

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your data. If processing is based on consent, you may withdraw consent at any time.

To exercise rights, please visit our contact page. You may also lodge a complaint with your local data protection authority.

10. Security

We use reasonable technical and organizational safeguards, including HTTPS, access controls, and abuse prevention measures. No internet-based system can be guaranteed 100% secure.

11. Children's Privacy

This service is not intended for children under 16 (or the minimum age required by local law). If you believe personal data from a child was submitted, contact us and we will review and remove it where appropriate.

12. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date on this page.

13. Related Policies

14. Contact

For privacy questions, please visit our contact page.